Ericsson Nikola Tesla is an active member of the pan European project HeERO (Harmonised eCall EuRopean pilOts), which has a goal to evaluate and validate the eCall service set norms and specifications within the national pilot-projects framework. Throughout the public mobile network corresponding upgrade, i.e. the Call Center, Ericsson Nikola Tesla provides a complete eCall service support. During the three year pan European project HeERO, in which the testing and the verification was completed, as well as the validation of the chain within the eCall service, it was established that the system is fully operational and ready for commissioning.