All members of Ericsson Nikola Tesla Group use an integrated management system based on the requirements of international standards ISO 9001:2015, ISO 14001:2015 and ISO 45001:2018. The system aims to fully meet the requirements regarding the quality of products, services, solutions and processes, and the requirements for environmental protection, occupational health and safety.
As the main document, the Quality, environmental and occupational health and safety policy is applied to the operations of ENT Group's members.
The processes and activities within the integrated management system, together with the procedures and other documents of the system that define a clearly established scope and sequence of activities, the corresponding responsibilities, authorities and verification methods, are documented in the ENT Group integrated management system manual (Cro). Corporate governance is a term that describes the framework of operations and supervision of the Company Ericsson Nikola Tesla.
Its objective is to create long-term economic value for shareholders. Ericsson Nikola Tesla's Managing Director and Supervisory Board continuously support the observance of fundamental principles of corporate governance to ensure the protection of shareholders' rights and equality, business transparency and responsibility towards all stakeholders. Ericsson Nikola Tesla pays great attention to timely and objectively informing the community about its activities and business results, and nurtures the positive image of a company which implements a Code of Ethics.
The principles of corporate governance in Ericsson Nikola Tesla, which the Company adopted in April 2005, are based on the Republic of Croatia’s legislature and recommendations made by the OECD principles for corporate governance and they clearly define the rights and obligations of the Managing Director, Supervisory Board and shareholders.
Our Code of Business Ethics sets the tone for how we conduct business globally and is available at the bottom of the page. Briefly put, our commitment to always comply with laws and our internal regulations is strong. We have zero tolerance for corruption and with our customers, partners, employees, suppliers, shareholders, and other stakeholders we constantly work on building and maintaining trust and credibility.
Reporting Compliance Concerns
We encourage our employees to report any conduct that they believe, in good faith, to be a violation of the Code of Business Ethics to their manager or in accordance with locally established procedure. If the manager is involved in the situation or cannot or has not adequately addressed the concerns, employees are advised to report it to a manager of higher rank.
Persons other than employees, such as suppliers, customers and other partners involved with Ericsson Nikola Tesla Group*, may report suspected violations of laws or the Code of Business Ethics to the local operations manager or in accordance with locally established procedure.
Sometimes it is not appropriate or relevant to report in accordance with the above as well as when the compliance concern involves group or local management and relates to: corruption, questionable accounting or auditing matters, or matters that might seriously affect vital interests of Ericsson Nikola Tesla Group or personal health and safety.
Therefore, Ericsson Nikola Tesla Group provides its employees and external stakeholders a dedicated communication channel - Ericsson Nikola Tesla Group’s Compliance Line for reporting such serious compliance concerns.
The Compliance Line is operated by a third party** and is available 24/7/365. Reports can be made in the following languages: Croatian, Bosnian, Serbian, Montenegrin, English, and Russian. Reports can be made via a reporting system, which is easy to use. After a report has been made, it will be provided by the third party to Ericsson Nikola Tesla Group, which will not have access to the IP address of the sender.
All reports will be treated as anonymous and confidential. All concerns are taken seriously, and appropriate actions will be taken on each report. Ericsson Nikola Tesla Group will not accept any discrimination of or retaliation against individuals who report compliance concerns in good faith. Reporting compliance concerns to a manager or via the Compliance Line is not compulsory and no individual disciplinary actions will be based on not using it.
In the “Frequently Asked Questions” document, which is available at the link below, you will find many answers concerning our Compliance Line and how to use it.
To make a report through the web please click here: Compliance Line: Report a compliance concern.
* Ericsson Nikola Tesla Group includes Ericsson Nikola Tesla d.d. as the mother company and all affiliated companies of Ericsson Nikola Tesla d.d.
** Ericsson Nikola Tesla d.d. is the data controller for personal data processed in the Compliance Line, which can be accessed via the link provided herein. The third-party operator and data processor is Dun & Bradstreet d.o.o., Fallerovo šetalište 22, 10000 Zagreb.